This material came from Steve Ventura at the Leadership & Personal Development Center
The 10 most important words:
“What can I do to help you be more successful?”
“What can I do to help you be more successful?”
The 9 most important words:
“I need you to do this, and here’s why…”
“I need you to do this, and here’s why…”
The 8 most important words:
“That’s my mistake and I will fix it.”
“That’s my mistake and I will fix it.”
The 7 most important words:
“My door is always open to you.”
“My door is always open to you.”
The 6 most important words:
“Let’s focus on solving the problem.”
“Let’s focus on solving the problem.”
The 5 most important words:
“You did a great job!”
“You did a great job!”
The 4 most important words:
“What do YOU think?”
“What do YOU think?”
The 3 most important words:
“Follow my lead.”
“Follow my lead.”
The 2 most important words:
“Thank You.”
“Thank You.”
The MOST important word:
“YOU”
“YOU”
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